Every part we’ve verified is listed in the specifications on that build’s page. If something you need isn’t there, email us and ask.
Answers when you need them.
Details can vary build to build, so we confirm the specs, condition and terms for your machine in writing.
Ready-Built Purchases
Only when the listing says it does. We confirm the exact edition and activation status in writing before you commit, so you never have to guess.
Custom Builds
It depends on the parts you approve and what is in stock. We give you an expected timeline in writing before buying anything. The date you enter in the inquiry form is a request, not a promise.
Parts & Condition
It depends on the build. Before you approve anything, the listing or quote tells you which parts are new and which are used, one part at a time.
Warranty & Support
Last updated: 2026-07-22
Ready-built systems come with a 14-day AYSE warranty from pickup covering system function and our workmanship. On custom builds, used components carry that same 14-day AYSE warranty. Manufacturer warranty on new parts is between you and the manufacturer. Ask us about a specific part and we’ll tell you what we know about it.
Contact us within 14 days of pickup and we’ll diagnose it. If the fault is our assembly or a component we supplied, we repair or replace it. Damage from drops, spills, power events or changes made after handoff isn’t covered.
Compatibility & Upgrades
Sometimes. We’ll check your parts for compatibility and whether we can stand behind them, then confirm what’s workable during the build brief. We may say no to parts or jobs we can’t responsibly support.
Usually, but it depends on the platform, power, cooling and space in the case. Tell us what you might want down the road and we’ll factor likely upgrade paths into the recommendation.